Due to the nature of powder candles and home décor items, returns are not accepted for used items or opened packaging.
We offer free replacement if:
Note: Customers must share an unboxing video and clear photos within 24 hours of delivery.
If replacement is unavailable, refunds will be offered as:
Refunds are not issued for customer-related mistakes (wrong address, non-pickup, etc.)
Orders can be cancelled within 6 hours of placing the order if not already shipped.
We may cancel orders in case of:
A full refund will be issued for such cancellations.